Jerry Looney

Tenured IT professional with over 15 years of international experience resolving high-stakes escalations and driving secure, scalable solutions across Ireland, the UK, and Japan. Proven leader in establishing security standards and best practices, mentoring teams to embed privacy-by-design and security-first principles, and optimizing systems to enhance trust and operational integrity.

Skilled at aligning technical strategies with business goals, delivering under pressure, and fostering resilient, self-reliant teams.

• Secure VMware deployment, management, and troubleshooting (vSphere, vCenter, ESXi, Horizon)
• Design and administration of Windows Server and Linux environments with security focus
• Network security and troubleshooting (Firewalls, Switches, IAM, Load Balancers)
• PowerShell and Python scripting for automation and system hardening
• Expertise in SQL, PostgreSQL, LDAP/Active Directory troubleshooting & Integration
• Proven Mentorship and Team Leadership in high-pressure environments

• ISC2 CISSP ISACA CISM Advancing Leadership (QQI Level 6) MCSA 💀 CCNA 💀 CompTIA CySA+ CompTIA Security+ CompTIA PenTest+ Cisco CCST vSAN Specialist Linux+ Double VCP - Data Center Virtualization & Desktop Mobility VMware Certified Advanced Professional Desktop and Mobility Deployment Azure Fundamentals

• Homehak, Ireland — Compliance Officer (Feb 2025 - Present)
  Led certification efforts (ISO 27001, ISO 27701, GDPR).
  Managed vulnerability management, risk-based reporting, and mitigation strategies involving third parties.
  Authored gap analyses, maturity assessments, roadmaps, and GDPR/cybersecurity policies.
• VMware, Ireland

  • Senior Staff Engineer (Jul 2023 – Mar 2024)
    Optimised KB release management with a focus on security; aligned updates with product launches.
    Member of the global escalation team, driving secure operations and incident resolution.
    
  • Staff Support Engineer (Aug 2019 – Dec 2023)
    Senior escalation lead; resolved complex global incidents.
    Mentored engineers; promoted privacy-by-design and secure operations.
  • Escalation Engineer (Feb 2016 – Aug 2019)
    Led “fly and fix” high-pressure incidents; won excellence awards.
    Built and mentored teams; led global rapid responses.
    
  • Technical Support Engineer (Feb 2012 – Feb 2016)
    Delivered remote support and security integrations (LDAP, SQL, AD).
    Received multiple service awards for excellence and system trust.
    
• Eze Castle Integration, UK — Systems Engineer (Jan 2010 – Feb 2012)
  Secured hedge fund IT infrastructure; consulted on secure design.
  
• ESJ, Japan — IT Support Engineer (Dec 2006 – Aug 2009)
  Supported hedge fund front office/C-suite; led a cost-reduction project saving $30K/month.
  
• UCC / Chesterton, Ireland & USA — Intern/Networking Tutor (Mar 2005 – Jun 2006)
  Supported global offices; taught networking and web development labs.
  
• PFH, Ireland — Migration Consultant (Aug 2004 – Aug 2004)
  Responsible for data import and hardware inventory at Pfizer Loughbeg.
  

• University College Cork, Ireland
  BSc in Business Information Systems (2.1)